SEO Annual Report 2023

CUSTOMER SERVICE 10,660 Customer Service Calls 8,460 Customer Service Tickets 98 Library Systems SEO Service Center Composition 282 Service Point Locations Covering 50 Counties 7,931,182 Circulating Materials 754,329 Registered Borrowers 1,439,075 Bibliographic Records 19,409 Total Customer Service Interactions 289 Remote Desktop Support Sessions Page 1

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