Highlights The consortium experienced growth in 2025, with the addition of one new library. Evergreen Community Library Digihub resumed operations, facilitating the scanning of 1,141, items by external entities. Page 5 ITMaaS (IT Managed as a Service) launched a targeted pilot project with Guernsey County District Public Library to assess the specific needs of our consortium members. This foundational step is shaping the development of a future IT solution, a service designed to provide oversight and security protection without replacing existing local IT operations. Enhancements to the ILS: SMS address update - moved the SMS address field from address 2 to address 1 to make patron registration faster and easier. Lost card wizard - added a wizard that makes replacing lost library cards quicker and more efficient. Hold fulfillment priority - changed hold rules so that patron requests are filled before display user holds. Expanded Patron Point use - increased use of Patron Point, including hosting an informational session with 32 attendees. Improved help articles - made support articles clearer and more consistent by setting easy-to-read guidelines, improving screenshots, and reviewing updates for accuracy.
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